INTRODUCTION & PRIVACY POLICY

Introduction

Welcome to Our Flower Delivery Website.

We are honored and happy to serve our valued customers. Before using our website or creating a customer account, we kindly request that you carefully read and understand our Terms and Conditions. This will help you become fully aware of your rights, responsibilities, and obligations as our customer.

By accessing or using our website, you agree to comply with the policies and guidelines stated herein.

Privacy Policy

Your privacy is extremely important to us.

We are committed to protecting the personal information you provide while using our website. All information collected is used solely for order processing, customer service, website functionality, and delivery coordination.

We do not sell, trade, or share your personal information with outside parties except when necessary to complete your order or comply with legal requirements.

A. Customer Information We May Collect

When creating an account or placing an order, we may collect the following information:

• Full Name
• Email Address
• Mobile Number
• Complete Address

Purpose of Collection

The information collected is used for:

• Creating and managing your customer account
• Processing your orders
• Coordinating deliveries
• Providing customer support
• Communicating important order updates or issues

We take reasonable measures to ensure that your information remains secure and confidential between you and our flower delivery company only.

B. Recipient Information We May Require

To successfully complete deliveries, we may request the following recipient information:

• Recipient Full Name
• Recipient Mobile Number
• Recipient Delivery Address

Purpose of Recipient Information

Recipient information is used solely for:

• Delivery coordination
• Delivery verification
• Successful completion of the order

We do not share recipient information with unauthorized third parties.

Account Security & Access

Customers are encouraged to:

• Keep account credentials confidential
• Log out after each session, especially when using shared or public devices
• Regularly review and update account information

You may access, review, and update your personal information anytime by logging into your customer account.

If you suspect unauthorized access or suspicious activity related to your account, please contact our customer support team immediately.

Communication & Notifications

The information we collect may also be used to contact customers regarding:

• Order confirmations
• Delivery updates
• Payment verification
• Delivery issues or concerns
• Customer support inquiries

By using our website, you acknowledge and agree to the collection and use of information as described in this Privacy Policy.